Do No Harm

Impacting Patient Outcomes by Reengaging in Fundamental Nursing Care & Improving Unit Cultures

The lecture duration is 20min.

0.5 CPD Points, 0.5 CEUs, 0.5 CME credits approval pending.
Accredited by CPDUK, CBRN and Provider Pending.

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Kathleen Vollman
Critical Care Clinical Nurse Specialist, Educator and Consultant, USA
Lecture Summary

Evidence supports those errors and poor quality are often the result of faulty systems or processes versus individual behaviour and are impacted by the work culture. Critical care nurses and the multidisciplinary unit team is in an excellent position to lead, participate and design the necessary changes required in their unit to meet patient safety and quality. As nurses, the largest group of professionals within a unit environment, we must accept responsibility for the work cultures we create. Organizational structure and unit culture will shape clinical practice and determine whether we will be successful at creating a culture of safety. How do we create a value change and develop an environment that fosters professional growth and enthusiasm towards change, reduction of error and quality improvement? This session will focus on outlining the problem and discussing front-line strategies to enhance nurses feeling of personal power, teamwork, communication, and professional ownership in shaping a safe and quality-focused culture.

Target Audience

Critical Care Nurses
Trainee Critical Care Doctors

Learning Objectives:

Upon completion of this activity, you should be able to:

  • Identify the impact of an unsafe culture on patient outcomes
  • Discuss a two-tier approach to creating a safe culture
  • Identify strategies and tools for implementation to reduce harm